Diploma of Community Services

Course Overview

The Diploma of Community Services is a comprehensive program designed to prepare individuals for rewarding careers in the field of community services. This diploma program covers essential concepts, skills, and knowledge required to work effectively with individuals, families, and communities in need. Graduates of this program will be well-equipped to make a positive impact on the lives of others and contribute to the betterment of society.

Course Objectives: Upon completion of the Diploma of Community Services, students will:

  1. Gain a deep understanding of the principles and theories of community services.
  2. Develop interpersonal and communication skills for effective client engagement.
  3. Assess client needs and develop person-cantered care plans.
  4. Provide support and assistance to individuals and families in diverse situations.
  5. Apply ethical and legal frameworks in community services practice.
  6. Understand the social and cultural context of community work.
  7. Advocate for clients and promote social inclusion and justice.
  8. Prepare for roles in community services organizations and agencies.

Course Structure: The Diploma of Community Services program comprises a series of core and elective modules, providing a comprehensive education in community services theory and practice. The program includes the following modules:

  1. Introduction to Community Services (Core)

   – Overview of the community services sector

   – Historical and contemporary perspectives in community work

   – Ethical considerations in community services

  1. Communication and Engagement (Core)

   – Effective communication techniques in community services

   – Building rapport and trust with clients

   – Cultural competence and diversity awareness

  1. Case Management and Assessment (Core)

   – Client assessment and care planning

   – Identifying client needs and strengths

   – Developing and implementing care plans

  1. Counselling and Support (Core)

   – Basic counselling skills for community workers

   – Crisis intervention and support strategies

   – Mental health awareness and support

  1. Family and Child Services (Core)

   – Working with families and children in need

   – Child protection and family support services

   – Parenting and early intervention programs

  1. Elective Modules (Choose from a selection of topics)

   – Aged Care and Disability Support

   – Youth Work and Adolescent Services

   – Alcohol and Other Drug Services

   – Homelessness and Housing Support

  1. Community Services Projects (Core)

   – Apply community services concepts to real-world projects

   – Collaborate with community organizations on initiatives

   – Analyze project outcomes and propose improvements

  1. Capstone Community Services Project (Core)

   – Undertake a comprehensive community services project

   – Apply leadership and management skills to address community challenges

   – Present findings and recommendations to peers and instructors

Assessment: Assessment methods for this diploma program may include assignments, case studies, client care plans, group projects, and the successful completion of community services projects.

Career Opportunities: Graduates of the Diploma of Community Services will be well-prepared for various roles in community services organizations, including:

– Community Support Worker

– Case Manager

– Youth Worker

– Family Support Worker

– Disability Support Worker

– Aged Care Worker

– Drug and Alcohol Counsellor

The Diploma of Community Services program prepares individuals to make a meaningful difference in the lives of others by providing essential support, advocacy, and care within diverse communities. This program equips students with the knowledge and skills necessary to excel in the field of community services and contribute to social well-being and inclusion.



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